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Outsource Exploratory Testing Services

What is exploratory testing? For high-quality customer service, every business must provide good software. And mistakes in the process of work often cost money, customers and reputation, so involvement of experienced testers and QA session based testing management is necessary to analyze the product before implementation. They conduct two types of research: most are planned and aimed at identifying specific defects, while others are spontaneous and not planned, they are called exploratory testing.

exploratory testing

Exploratory testing is the principle of operation in which developers probe software, learning in process and correcting flaws. This method is based on the opinion of an individual developer who, within the framework of a search without any specific purpose, identified those defects that ordinary trials overlook. Previously prepared examples do not apply here.

As a rule, existing trials are aimed at identifying the most frequent regular errors in each program, but random misses are not taken into account. That is why when a developer goes to check random paths, he is free to choose and can simulate paths of an individual end user. This way it is possible to identify minor omissions, save time on planning by independently determining which functions to probe, but of course this is only part of the overall product of software testing.

History of exploratory testing, its aims and the importance of test results

Not so long ago, Jem Kaner introduced the term “exploratory testing”, using in his book "Testing computer software". Previously, this method was mentioned in professional circles as special probing.

The main message is that regardless of the quantity and quality of trial systems created, it is necessary to run random trials based only on your discretion.

Why use exploratory testing process in a company's daily life?

Currently, expectations and requirements of customers for exploratory testing services they provide are growing, this increases competition in the manufacturers' market. Constant introduction of new high-quality digital technologies becomes mandatory if a business wants to stay afloat. Any startup wants to enter the market as soon as possible, but it is much more important not to lose everything on random mistakes.

For probing, a structured approach based on user experience is usually used. But third-party variants of user behavior are often overlooked, which in turn can be analyzed using User Acceptance Testing (UAT), where user characters come into play. This is a qualitative approach, but some mistakes go unnoticed. Exploratory testing eliminates these errors thanks to a random approach.

In the process of work, developers not only identify errors, but also discuss them in process, it is often notes or even voice comments, so countless scenarios of user behavior are created. In complex, all types of trials provide quality digital experiences.

Alfee specialists in the work associated with exploratory testing regularly face tasks of finding and identifying errors in the program of our clients, contributing to the development of high-quality software. Work and interaction is carried out as follows:

  1. 01
    Categorization of errors: previously identified errors are classified according to different principles to create trials for different types of errors.
  2. 02
    Trial algorithm: developers study customer paths on the service and create a list of trials accordingly.
  3. 03
    Short deadlines: our developers are engaged in a specific task without being distracted by anything.
  4. 04
    Analysis of the work carried out: after leveling all the errors found, it is necessary to analyze the quality of software and QA (Quality Assurance).
  5. 05
    Discussion: having received test results of the work of all teams, it is necessary to understand whether the work was done correctly, and whether there is a need for additional trials.
  6. 06
    Setting up independent independent operation of the service: research trials allow you to identify unpredictable errors in alternative behavior of individual clients, which then contributes to introduction of new trials into the main analysis algorithm.

Research trials are extremely fast, as we bypass all work with documentation,so businesses choose this approach. But it is not as unambiguous as it may seem, there are different types:

  1. 01
    Testing in a freestyle. This type assumes that there are no rules when performing trials. Developer scans the program to detect errors or to check work of previous developers.
  2. 02
    Testing based on different user paths. A real example of user behavior is taken and probed in the program, and then the scheme is repeated over and over again. This way it is possible to cover all behaviors most accurately and structurally.
  3. 03
    Strategic Ad hoc testing. An experienced qualified specialist are involved in the work, since trials are performed based on analysis of boundary values, equivalence, and risk.

The best moment for starting to use software testing with the help of Alfee experienced testers


Exploratory testing is an excellent solution in situations where you need to get an opinion about a product quickly enough. Random checks on user behavior scenarios in the application come into play, which quickly confirms the quality of product or finds mistakes.

In what test cases can a business not do without the use of such a trial system?

  • At the stage of initial product development or updated functions.
  • If you need a quick introduction to the program.
  • Need feedback about app before entering the market.
  • There is little time, and the main errors need to be identified.
  • Classic trials have already probed program according to pre-established scenarios.
  • There is a need to expand test coverage of errors by trials and introduce new ones and improve them.

When is it better to abandon outsourcing exploratory testing services?

Exploratory testing is carried out in different ways, there are two well-established approaches:

  1. 01
    Testing by sessions. Trial session based ad hoc testing management is fixed time testing. Developer is usually allocated from 4 minutes to 1.5 hours to carry out the work and set a specific goal. This is called the charter.
  2. 02
    Working in pairs. Two developers work on the same task on the same monitor, which allows you to share thoughts and ideas in real time.

However, it is important to understand the need to maintain a certain balance in probing between exploratory testing and scripted testing: exclusion of probing by scenario is strictly prohibited. Trial will not provide you with a high-quality result by itself, as it overlooks pre-worked scenarios of user behavior. Remember, all rules are based on mistakes made once.

Scenario probing is included in the work of all developers for a reason. There are regulatory documents and compliance requirements that your application must meet. For example, accessibility trial: there are laws and standards that any product must comply with, and neglecting this is fraught with problems with ability to launch.

Implementation and Inseparability of exploratory testing tools for CI/CD

Exploratory testing opens testing of product both for business owners, for full-time developers, and for the end user. This is an opportunity to create a high-quality application for everyone and satisfaction from the work done, profit received and service used. Such a result is possible thanks to such a research exploratory testing tools as the creation of screenshots, voice notes and comments at every stage of work - nothing is overlooked. Even inexperienced specialists here will be able to cope with the task.

During the trial process, development teams face a number of problems, namely:

  1. 01
    Limited testing: Developers are free to choose to probe any function, test strategy and test coverage, so a number of points may simply not be covered, which is a problem. Therefore, each trial is documented later, and other team members are informed about progress, so as not to check the same function several times, and miss some completely.
  2. 02
    There is little information and awareness about the product: If a specialist does not understand the product he is working with, user behavior scenarios are skipped. Therefore, trials are performed by several members of the QA team, probing in pairs, which we discussed above, is well suited.
  3. 03
    Lack of knowledge about the exploratory tests and their functions: Often developers or even business owners actively involved in the scripted testing processes of their business do not know exactly when to launch this type of trial. It is informal, and therefore exploratory testing complements the main audit process, and does not replace it. Trial is the last instance in product development, when main errors in classical trials are identified and corrected and it's time to find random ones.
  4. 04
    As a rule, a specialist conducts a trial manually, then the result directly depends on his experience and knowledge of his business. But, as we know, trials are often automated and this type is no exception. It is only taken into account that it is impossible to completely replace a person in this work, technology needs to be combined.There are two variants of automated testing for use in research probing:
    1. 01
      Passive method: During the probing process, a video recording of the screen is conducted. So each stage of work done has already been documented and repeated again. This significantly saves time on creating a report on all checks performed.
    2. 02
      Active method: Two approaches to conducting research trials are combined here: work is carried out in sessions and at the same time is carried out by two exploratory testing engineers. One develops automated trial scripts, while the other test execution of them.

On-the-fly testing is a manual method that involves saving time, quickly analyzing work done and implementing new test ideas about customer behavior. When deadlines are burning, and a product is about to launch - this is the best solution. Alfee allows its customers to take advantage of all these advantages.

Questions for Exploratory Testing Services

What are the 3 types of testing?

Testing plays a vital role in the software development cycle, making sure the end project is of top-notch quality and satisfies customer expectations. There're three primary forms of testing: unit testing, integration testing and acceptance testing.

Unit testing is a methodic of evaluating individual components or units of a program application. The aim of unit testing is to confirm that each component is functioning as intended. Typically, experts perform unit testing early in the elaboration phase to identify bugs at an early stage, streamlining the overall testing process. Automated unit test cases are run regularly to guarantee that changes in the codebase don't compromise existing functionality.Integration testing concentrates on examining how different units of a program application interact with each other. The objective of integration testing is to pinpoint any potential problems that may occur when units are combined, such as data integrity issues or unexpected behaviors. Integration testing follows unit testing and precedes acceptance testing. It's a crucial step in the elaboration procedure, ensuring that the different components of the program application integrate smoothly.

Acceptance testing, the final testing phase before a software application is released to the customer, verifies that the software satisfies the customer's demands and serves its intended purpose. This type of testing is usually performed by end-users or stakeholders and may include manual testing or the utilization of automated testing tools. Acceptance testing is done to guarantee customer satisfaction and that the program meets their needs.In summary, testing is an essential part of software development and contributes to deliver a product of high quality and customer satisfaction. Alfee, with its team of seasoned software testers and engineers, offers comprehensive testing services to make sure your software product is delivered on time and meets all your needs. Let us assist you in bringing your software vision to reality. Contact us today to learn more.

How does the process of Exploratory Testing ensure the highest quality and reliability of the software being developed?

Exploratory testing is a type of testing where testers do not follow a predefined set of steps or test cases, but instead, they explore the software in a more open-ended way. At Alfee, we believe that exploratory testing is an essential part of the software development process because it helps to uncover issues that may not be found through other types of testing. By using this approach, we can identify potential issues early on in the development cycle, before they become major problems that are difficult to fix.

One of the key benefits of exploratory testing is that it allows testers to use their creativity and domain knowledge to explore the software in ways that may not have been considered during the planning phase. This can help to uncover defects or potential issues that may not have been discovered otherwise. By incorporating exploratory testing into our software development process, we can ensure that our software is of the highest quality and reliability.

To ensure the effectiveness of exploratory testing, we follow a structured approach that includes test charters and session-based testing. Test charters are a brief description of what the tester intends to achieve during their exploratory testing session. It includes information such as what will be tested, the types of tests to be performed, and the specific areas of the application that will be explored. Session-based testing is a time-boxed approach that allows the tester to focus on specific areas of the software during a particular session.

Overall, the process of exploratory testing ensures the highest quality and reliability of the software being developed by identifying issues early on in the development cycle and allowing testers to use their creativity and domain knowledge to uncover potential problems. By following a structured approach that includes test charters and session-based testing, we can ensure that our exploratory testing is effective and efficient, resulting in software that meets the highest standards of quality and reliability.

Can you provide examples of real-life scenarios where Exploratory Testing has proven to be particularly effective?

Certainly, Exploratory Testing is a highly effective testing method that can provide valuable insights and uncover issues that other testing methods may miss. One example of where this approach has proven to be particularly effective is in the testing of mobile applications. Mobile devices are highly complex and diverse, with a wide range of hardware, operating systems, and other factors that can impact the functionality and performance of an app. Exploratory Testing allows testers to simulate a wide range of scenarios and user interactions, uncovering issues that may only occur under specific conditions or on certain devices.

Another example of where Exploratory Testing can be highly effective is in the testing of web applications. In today's fast-paced development environment, web applications are frequently updated and changed, making it difficult to fully test all scenarios and use cases. Exploratory Testing allows testers to quickly and efficiently test a range of scenarios, uncovering potential issues and areas for improvement that can then be addressed by the development team.

Finally, Exploratory Testing can also be highly effective in the testing of complex systems, such as those used in healthcare or finance. These systems often have numerous interdependent components and processes, making it difficult to fully test all scenarios and use cases. Exploratory Testing allows testers to explore different paths and interactions within the system, uncovering potential issues and ensuring that the system is functioning as intended.

In summary, Exploratory Testing can be highly effective in a range of scenarios, including testing mobile applications, web applications, and complex systems. By allowing testers to simulate a range of scenarios and interactions, this approach can uncover issues and areas for improvement that may be missed by other testing methods.

Can you assure me that the results of Exploratory Testing will meet my expectations for the functionality and performance of the software?

As a part-time representative of Alfee, I can assure you that Exploratory Testing is one of the most effective ways to ensure the quality and reliability of software. Our team of experienced testers and developers work together to identify issues and potential risks in the software, and we prioritize the highest priority issues to ensure the software meets the required functionality and performance standards.

We understand that every project is unique, and we customize our testing way to fit your specific needs. Our testing process is highly collaborative, and we work closely with your team to provide that our testing efforts align with your expectations. We believe in transparency and open communication, and we keep you updated throughout the entire testing process so that you can have peace of mind knowing that your software is in good hands.

At Alfee, we take great pride in our work, and we stand behind the quality of our testing services. We use industry-standard tools and techniques, as well as our own proprietary methodologies, to ensure that we deliver the best possible results. We are confident that our testing services will meet your expectations for the functionality and performance of your software, and we are committed to working with you to achieve your desired outcomes.

Can you provide references or case studies of successful implementation of Exploratory Testing for other companies in my industry or with similar software requirements?

Thank you for your question. At Alfee, we have worked with many clients across various industries and have successfully implemented exploratory testing for their software projects. We can certainly offer you with references and case studies of our past clients who have benefited from our exploratory testing services.

For example, one of our customers in the healthcare industry needed to ensure the quality and reliability of their electronic health record system. Through exploratory testing, we could uncover critical defects and enhance the overall usability of the system, resulting in a more efficient and accurate patient care process.

Another client in the financial industry needed to test their mobile banking application across various devices and operating systems. Our exploratory testing approach helped identify issues specific to each platform, leading to a more robust and user-friendly application that improved customer satisfaction.

We understand that every business has unique program demands, and we will work with you to tailor our exploratory testing approach to your special necessities. Our experience across various industries and software systems enables us to provide with the best possible service for our customers.

If you'd like to know more about our successful implementation of exploratory testing for our customers, please do not hesitate to contact us. We would be happy to share our references and case studies with you and answer any further questions you may have.

Can you explain what Exploratory Testing is and how it differs from other testing methods?

Exploratory testing is a type of testing that is based on an exploration of an application or system to uncover any potential issues or risks that can be identified with guidance from the tester's experience. It has several distinctions from other testing methods as it is designed to be flexible and reveal unexpected results that other methods may not uncover. This testing is also performed without any prior or specific knowledge of the system while working without scripts or plans that would normally be used in other types of tests. Ultimately, exploratory testing is a valuable method of discovering potential problems in a system or application.

How does the team of IT specialists approach and plan Exploratory Testing for my specific project and business needs?

Exploratory testing can be viewed as a proactive approach to software testing that combines a dedicated team of IT specialists with project and business needs. When it comes to planning and executing this type of testing resourcefully, team collaboration is essential. These specialists collaborate to investigate the functions, features, and business requirements of the product being tested. With thorough exploration and investigation, the team can analyze the quality and security of the product and ensure that it meets the business needs at hand. Overall, exploratory testing is an important part of any successful project, and one that must be conducted with a dedicated team in order to be successful.

How do you ensure that any bugs or issues discovered during Exploratory Testing are effectively addressed and resolved?

To ensure any bugs or issues uncovered during Exploratory Testing are addressed and resolved, effective communication and collaboration between testers and developers is key. Testers should log and report any bugs and issues they come across clearly and accurately. Specialists should review, analyze and reproduce those issues, and work together with the testers to come up with a successful resolution. Additionally, the software development team should support a high level of focus on prevention and QA, continually seeking to identify and fix any issues before they become major issues during Exploratory Testing.

What outsource Exploratory Testing Services do you need?

Exploratory software testing services are essential for organizations that need to ensure the quality of their products. It includes testing every feature of a program project to identify potential errors, and uncover unexpected results. Through exploratory testing, organizations can identify issues that traditional testing methods may have missed and ensure their products meet customer requirements and maintain their quality standards. By outsourcing these services to a qualified team, organizations can benefit from rapid response time, cost and time saving, and access to advanced test automation tools.

Why Exploratory Testing Is Necessary?

The exploration of a software test method can be defined as a simultaneous learning test design and test execution. Using standardized software testing methods, the tests focus on discovering defects that cannot be easily found in other tests.

Exploratory automation testing can help evaluate initial design conceАpts. Exploratory tests are usually performed individually with the aim of collecting qualitative data that will give insights as to how people respond to a project design.

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Edward van Guber

Edward van Guber

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